Terms

1. Introduction

These Terms & Conditions govern your use of the House of Padmavati website and your purchase of products from House of Padmavati. By accessing this website or placing an order, you agree to be bound by these terms.

House of Padmavati is a sole proprietorship based in Karnataka, India.

2. Business Information

3. Definitions

• "House of Padmavati," "we," "us," "our" refers to the business named House of Padmavati.
• "Website" refers to the online store and all its pages.
• "Products" refers to handwoven sarees, designer sarees, and machine-assisted sarees listed for sale.
• "Customer," "you," "your" refers to any person who visits the website or purchases products from us.
• "Order" refers to a request to purchase products placed through the website.

4. Eligibility

By placing an order, you confirm that:

• You are at least 18 years of age.
• You are legally capable of entering into binding contracts.
• You have provided accurate and complete information.

5. Products

House of Padmavati sells sarees. Each product is described to the best of our ability. We make every effort to accurately represent colours, weaves, and materials. However, colours may vary slightly depending on your screen settings and ambient lighting. Handwoven products may have minor variations that are natural characteristics of handmade goods and are not considered defects.

6. Orders

6.1 Placing an Order

You may place an order through the website. Once submitted, you will receive an order confirmation email.

6.2 Order Acceptance

We reserve the right to accept or decline any order for any reason, including but not limited to stock unavailability, pricing errors, or payment verification issues.

6.3 Order Cancellation

You may cancel an order any time before dispatch at no charge. No cancellation fee applies. Orders cannot be cancelled after dispatch. To request cancellation, contact us at houseofpadmavati@gmail.com with your order number.

6.4 Pricing

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to modify prices at any time without prior notice. Prices at the time of order placement will apply to that order.

7. Payments

We accept the following payment methods:

• UPI
• Credit Cards
• Debit Cards
• Net Banking
• Wallets
• Razorpay

Cash on Delivery is not available. Payment is processed at the time of order placement. If payment is not successfully processed, the order will not be fulfilled.

8. Shipping

Shipping and delivery terms are outlined in our Shipping Policy, which is incorporated by reference into these terms.

9. Returns and Refunds

Return and refund terms are outlined in our Returns & Refund Policy, which is incorporated by reference into these terms.

10. Account Responsibility

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must notify us immediately of any unauthorised use of your account.

11. Intellectual Property

All intellectual property on this website is owned by House of Padmavati, including but not limited to:

• Logo and brand identity
• Website design and layout
• Editorial content and journal articles
• Photography and videos
• Graphics and design assets
• Product descriptions and images

You may not reproduce, distribute, modify, or use any of our intellectual property without prior written permission.

12. Privacy

Our Privacy Policy governs how we collect, use, and protect your personal information. By using this website, you agree to the practices described in the Privacy Policy.

13. Third-Party Services

We use third-party service providers for the following functions:

• Payment Processing: Razorpay
• Hosting and Database: Supabase
• Email Services: Resend
• Deployment: Vercel
• Analytics: Google Analytics, Microsoft Clarity, Meta Pixel (when enabled)

These third parties have their own privacy policies and terms of service. We are not responsible for their practices.

14. Limitation of Liability

To the maximum extent permitted by applicable law, House of Padmavati shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the website or purchase of products. Our total liability for any claim arising from your purchase shall not exceed the amount paid by you for the product in question.

15. Force Majeure

We shall not be liable for any delay or failure in performance caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, government actions, strikes, labour disruptions, transportation interruptions, or supplier failures.

16. Governing Law and Jurisdiction

These Terms & Conditions are governed by the laws of India. Any disputes arising from these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka.

17. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the website after changes constitutes acceptance of the revised terms.

18. Contact Information

For questions regarding these Terms & Conditions, please contact us.